Information & Guidelines - Terms & Conditions

BASIC ITINERARY SCHEDULE: June 16 – July 1, 2025

Note: Departure times each day subject to change while touring, for the best interest of the group.

ITINERARY – PART 1 – Sanctuary of Sainte-Baume Tour – June 16-19, 2025

DEPARTURE to France – Sunday June 15, 2025
Departures traveling from USA and other far away destinations
Depart for Marseille Provence Airport and arriving the next day. (D)

NOTE: To join this pre-tour (Part 1), you should be in very good physical condition. The pilgrimage to the grotto is a 3-hour hike up and down (round trip) in steep conditions.

Day ONE: Monday June 16, 2025 – Arrival day
Upon your arrival at Marseille Airport, make your way to the nearby Best Western Airport Hotel. Welcome dinner. Overnight in Marseille (D)
Day TWO: Tuesday June 17, 2025. Coach to the Sanctuary of Sainte-Baume. Afternoon transfer to our hotel in St. Maximin. Overnight in St. Maximin (BD)
Day THREE: Wednesday June 18, 2025. Overnight in St. Maximin (BD)
Day FOUR: Thursday June 19, 2025. (BD)
After a leisurely morning, we will depart the hotel for our Chateau Hotel in Couiza, to meet the rest of the group for the main tour. Our pre-tour pilgrimage concludes.

B – Breakfast, L – Lunch, D – Dinner

ITINERARY – PART 2 – Main Tour – June 19-28, 2025

DEPARTURE to France – Wednesday June 18, 2025
Departures traveling from USA and other far away destinations
Depart for Toulouse-Blagnac International Airport and arriving the next day. (D)

Day ONE: Thursday June 19, 2025 – Arrival day
The group who have been on the Sanctuary of Sainte-Baume Tour will depart their hotel in St. Maximin for our Chateau Hotel in Couiza, to meet the rest of the group for the Main Tour.
Those people starting with the Main Tour will be met at Toulouse-Blagnac International Airport by Sacred Site Explorer hosts, and transferred to our Chateau Hotel in Couiza.
Hotel Check-in. Introductions and Welcome Dinner. Overnight in Couiza (D)
Day TWO: Friday June 20, 2025. Overnight in Couiza (BLD)
Day THREE: Saturday June 21, 2025. Overnight in Couiza (BLD)
Day FOUR: Sunday June 22, 2025 .Overnight in Couiza (BLD)
Day FIVE: Monday June 23, 2025. Overnight in Couiza (BLD)
Day SIX: Tuesday June 24, 2025. Overnight in Couiza (BLD)
Day SEVEN: Wednesday June 25, 2025. Overnight in Couiza (BLD)
Day EIGHT: Thursday June 26, 2025. Overnight in Couiza (BLD)
Day NINE: Friday June 27, 2025. Overnight in Couiza (BLD)
Day TEN: Saturday June 28, 2025. (B)
This morning after breakfast you will depart for Toulouse-Blagnac Airport for your flight home or continue with us on to the Lourdes Tour

B – Breakfast, L – Lunch, D – Dinner

ITINERARY – PART 3 – Lourdes Tour – June 28-July 1, 2025

DEPARTURE to France – Friday June 27, 2025
Departures traveling from USA and other far away destinations
Depart for Toulouse-Blagnac International Airport and arriving the next day. (D)

Day ONE: Saturday June 28, 2025 – Arrival day
After collection from Toulouse-Blagnac International Airport, we drive to our hotel in Lourdes. Orientation Meeting. Welcome Dinner. Overnight in Lourdes (BD)
Day TWO: Sunday June 29, 2025. Overnight in Lourdes (BD)
Day THREE: Monday June 30, 2025. Overnight in Lourdes (BD)
Day FOUR: Tuesday July 1, 2025. (B)
Depart to Toulouse-Blagnac International Airport by private coach for return flights home!

B – Breakfast, L – Lunch, D – Dinner

View Detailed Itinerary of Tour

HOTELS

ROOM SHARE

Note: If you are not traveling with a companion and you wish to be in double occupancy we pair women with women, men with men.

GRATUITIES

For all group tipping to waiters, hotel and restaurant staff, baggage handlers, guides bus drivers, etc. are included. The price does not include tipping for personal items: Your room housekeeper, laundry service, drinks, health clubs tips for personal meals and other personal items.

WIFI

Complimentary wifi in all hotels and individual bedrooms as well as communal areas.

TOUR COSTS

Our itinerary provides information as to the costs of the tour and the accommodations and services that are included. Unless otherwise explained in the tour itinerary, the fee includes: lodging and meals usually drinks on your on your own as indicated per day (other food or beverages may be purchased by you at your own cost). The tour price also includes all transportation during the tour, sightseeing as specified in the itinerary, entrance fees for parks and other areas that are designated in the itinerary, and services of a tour guide. We reserve the right to substitute lodging accommodations if necessary, and will endeavor to provide accommodations of similar quality. Tour costs are based on group rates and no refunds will be given for unutilized services.

TOUR PRICE INCLUDES

ITEMS NOT INCLUDED IN THE TOUR COSTS

  • Airfare from your country, and back to your country
  • Travel Insurance (Cancellation and Medical Insurance)
  • Visa and/or passport charges
  • Charges for personal services (i.e. laundry, drinks, telephone calls, personal clothing)
  • Extra meals not included in itinerary, sodas, juices and alcoholic drinks
  • Gratuities to waiters, hotel and restaurant staff – at your discretion
  • Any item that is not specified as being included

TRAVEL INSURANCE

It is highly advisable that you obtain comprehensive Travel Insurance.

We strongly recommend purchasing comprehensive Travel Insurance (Cancellation and Medical Insurance) to protect against cancellation fees and additional travel expenses or financial default that may incur before, after or during the trip.

There are 3 types of insurance you should consider under a comprehensive plan: trip cancellation insurance, travel health insurance, and medical evacuation insurance. These will cover different situations and may give you financial peace of mind, as well as allowing for safe and healthy travel.

Please contact your medical provider, airline or travel agent to obtain a policy for this trip. This is important.

Important: Please make sure you have your medical insurance policy provider contact information with you, before leaving for France.

Recommended Travel Insurance companies:

For Americans and citizens of other countries

We suggest you call and speak with an agent about all options available

World Nomads
www.worldnomads.com/usa/travel-insurance

HTH Worldwide
Tel: 1-888-243-2358
www.hthtravelinsurance.com/index.cfm

USI AFFINITY Travel Insurance Services
Tel: 1-800-937-1387
www.travelinsure.com/what/wmedhigh.asp?32963

For Canadians

TIC (Travel Insurance Coordinators)
Tel: 1-800-379-9628
www.travelinsurance.ca

PASSPORT & VISA

Many visitors to France will not need to obtain a visa for visits to France of up to 90 days. This includes citizens of all other European Union countries, Canada, Australia, Japan, and the United States. Please check with your local Embassy or Consulate to see if you need to obtain a ‘Tourist Visa’ for France as soon as you register.

Below is more information regarding Tourist Visa requirements for all countries worldwide:
france-visas.gouv.fr/en/tourist-or-private-visit

Valid Passport

Be sure that your passport will not expire during your stay in France.

All visitors to France must hold a passport that is valid for the entire length of your stay in France.

Visitors are entitled to remain in France up to 3 months from the date of their arrival, in accordance with the conditions of the visa issued to them.

People with no nationality must hold a valid laissez passer, as well as a visa back to the country that issued it.

Passport Safety

Keep your passport in your purse or a secure pocket where it cannot be seen; never pack your passport in your suitcase.

Leave a copy of the front inside information page at home, another copy in your suitcase, three more copies for hotel check-in and your original passport with you. If you use your hotel safe, remember to check your hotel safe before checking out of your room. Total 4 copies to bring with you and your original passport.

AIR TICKETS

IMPORTANT NOTE: It is advisable to book your air ticket ahead of time. Usually the air tickets go on sale about twelve months in advance. Please contact your travel agency for more information.

Most international airlines operate flights to France.

Marseille Provence Airport (Code – IATA: MRS, ICAO: LFML)
Toulouse-Blagnac International Airport (Code – IATA: TLS, ICAO: LFBO)

AIRPORT TRANSFER TO OUR HOTEL

PART 1 – Monday June 16, 2025
UPON ARRIVAL IN MARSEILLE, MAKE YOUR OWN WAY TO OUR HOTEL


Please send us your arrival and departure flight details (flying into Marseille Provence Airport (MRS) for the Sanctuary of Sainte-Baume Tour, and flying out of Toulouse-Blagnac International Airport (TLS) for the Main Tour or the Lourdes Tour) after you purchase your airfare: flight number, airline, dates, times to: info@shalohaproductions.com

  1. Please arrange your flight to arrive at Marseille Provence Airport (MRS) by 2:00 PM on the first day of the tour, or arrive a day early, so that you can make the group meeting at the hotel.
  2. Upon your arrival at Marseille Provence Airport (MRS) make your way to the Best Western Airport Hotel – just a 5-minute walk from the terminal or take the shuttle bus.
  3. In the event that you need to reach our operators ‘Sacred Site Explorer’ by phone upon your arrival, please call/text +44 7715 525 747 or +44 7746 707 006

Departure – Thursday June 19, 2025: Transfer by private coach on the final day of this leg of the trip to our chateau hotel in Couiza, Occitania.

Extra Nights:
If you want/need to arrive a day or more before the tour begins you need to make your reservation and payment directly with the hotel for those extra nights.

PART 2 – Thursday June 19, 2025
SERVICE UPON ARRIVAL IN TOULOUSE AND TRANSFER TO OUR HOTEL


Collection from Toulouse Blagnac Airport (TLS) at 2:30 PM.
NOTE: In order for you to leave with the bus by 3:30 PM, you should have arrived at the airport according to the following times, have gone through customs, picked up your luggage; your flight should arrive no later than 1:30 PM.
Elan, Cameron & Glenn will meet you at 2:30 PM Meeting Time at Starbucks. After you have gone through customs and collected your luggage, depart luggage collection hall into Hall C, turn right, and walk until you see the Starbucks on the left.
Travel by coach to Couiza, check in to hotel by 5:00 PM.

  1. Please send us your arrival and departure flight details to and from Toulouse Blagnac Airport after you purchase your airfare: flight number, airline, dates, times to: info@shalohaproductions.com
  2. Upon your arrival at Toulouse Blagnac International Airport (TLS), ‘Sacred Site Explorer’ staff members will be available from 1:00 PM in Hall C holding signs with ‘Sacred Site Explorer’ – Elan Cohen Tour’, to escort you to your private coach.
  3. If you arrive earlier than 1:00 PM, there are cafes and seating areas in the Arrivals Hall for your use.
  4. ‘Sacred Site Explorer’ staff will transfer you from the airport to the hotel by private tourist bus.
  5. ‘Sacred Site Explorer’ staff will help you with your hotel room check-in.
  6. In the event that you need to reach our operators ‘Sacred Site Explorer’ by phone upon your arrival, please call/text +44 7715 525 747 or +44 7746 707 006

Departure – Saturday June 28, 2025: Transfer on the final day of the tour back to Toulouse Blagnac Airport is also included, or continue with our coach to Part 3 – Lourdes Tour.

Note: If you are participating only in Part 2, book your return flight home to depart AFTER 1:00 PM on June 28, 2025. You will need to arrive at the airport 3 hours before your flight departure time.

PART 3 – Saturday June 28, 2025
SERVICE UPON ARRIVAL IN TOULOUSE AND TRANSFER TO OUR HOTEL


(For tour participants in the Part 2 Tour, transfer on the final day of the Part 2 Tour back to Toulouse Blagnac International Airport is also included.)

If you are only participating in Part 3, you should arrive at Toulouse Blagnac Airport (TLS) by 8:00 AM. After going through Customs and collecting your luggage, you should go to Starbucks in Hall C on the ground floor, located to the right of the exit from luggage collection, and find Starbucks ahead on the left. Elan, Cameron and Glenn will meet you there at 10:00 AM. The coach will depart Toulouse Blagnac Airport by 10:30 AM for Lourdes.

Note: If you are participating in Part 3, book your return flight home to depart AFTER 1:00 PM from Toulouse Blagnac Airport on July 1, 2025. You will need to arrive at the airport 3 hours before your flight departure time.

MONEY

Your home currency may be exchanged at the airport, your hotel, one of the local money changers, or at one of the many ATMs throughout France. It is advisable to stop and get some Euros before you leave the airport.

In France, the Euro is used as their currency. Exchange rates vary depending on what you use in the exchange: cash, check, traveller’s check (not recommended) or credit card. Be sure to check with your hotel for the exchange rate, as it can fluctuate daily. At all larger stores and restaurants, you may use either your credit card or debit card.

Please check Visa or MasterCard on the web for the current rate of exchange, before departure.

Major credit cards such as Visa or MasterCard or your ATM card are excellent to have in case of an emergency and for buying more expensive items. They provide a good exchange rate and receipt. Always ask for the carbon, if used, along with your customer copy. Important: before you depart overseas, please notify your bank or credit card provider of your schedule, and that you will be making purchases out of the country.

Each different denomination bank note is a different colour and size to help identify them. (US please take note!) There are €5, €10, €20, €50 & €100 notes. We’ll let you figure out the coins when you’re there, except to say that there are 100 cents in a Euro and there are 8 coins in circulation: 1c & 2c bronze coins, 5c, 10c, 20c & 50c silver coins (the 5c & 10c are round, and the 20 & 50 are pentagonal) and a €1 and a €2 gold and silver coin; I knew I shouldn’t have said anything!

We do not recommend the use of traveller’s checks, as you may experience difficulty using and/or cashing them. In addition, banks usually charge a handling fee when cashing traveller’s checks. Major credit cards are recommended for purchases.

VAT TAX

It is possible for international visitors to get a VAT refund on purchases of goods made and/or business expenses incurred while visiting France.

France has a standard VAT (Value Added Tax) tax of 20% levied on most goods and services, except basic food items, books and children’s clothing. Restaurants must, by law, include VAT in their menu prices. If you are traveling for leisure purposes or visiting friends and family, you may be eligible for a VAT refund. You need to be resident in a non-EU country and can only apply for a refund on purchases over 175 Euros (individual items can be less than that if the total bill from that store exceeds 175 Euros on your receipt. You will only receive around 12% of the price back not 20%.

Not all shops participate in the VAT refund scheme. On request, participating shops will give you a special form.

For more details, read here: www.douane.gouv.fr/sites/default/files/documentation/pdf/detaxe-pablo-%28en%29-vat-refund-process-in-france.pdf

TIPPPING

All staff in French restaurants and cafes must by law be paid a living wage and have health insurance covered; therefore tipping is only done for good service. 15% ‘service compris’ is included in all bills to cover staff wages, and so tips in France are optional and small, maybe €2 or €5 Euros depending on the size of the meal, and only if you have been happy with the service!

LUGGAGE

  • Please arrive with one (1) suitcase per person only and one carry-on!
  • On tour buses in France, luggage storage space is limited. Only one suitcase per person will be stored in the luggage compartment of the bus.
  • Inside the bus, storage space is limited to the under-seat space in front of you and the shallow space above your head.
  • You are responsible for additional pieces at all times.
  • Porters are tipped for all group transfers of luggage. For Private porter’s assistance the tip to the porter helping you is on you.
  • Always pack fewer clothes than you think you need.
  • Include a closable canvas bag inside your suitcase, in case you need extra luggage for items you have purchased.

PACKING, CLOTHING & THINGS TO TAKE

  • For touring wear loose, comfortable cottons or other lightweight clothing that can be layered.
  • Dress in France is casual and very much the same as in other western countries.
  • Pack a light waterproof jacket and rain pants as the weather is always unpredictable and you don’t want to be walking around sacred sites getting wet.
  • Comfortable waterproof walking shoes are a must! Please break them in before you come to France. Include a more formal pair of shoes for dinners at the hotel. High heels are NOT recommended for women.
  • Be sure to include: swimsuit, waterproof shoes, small flashlight, travel packages of tissues, sleeping mask, earplugs, sunglasses, sunscreen, lip balm, moistened towelettes, washcloth, pocket size tissues (for restrooms), hand & body lotion (dry climate), notebook, pen, highlighter, compact folding umbrella in case of rain.
  • Travel alarm clock, you don’t want to miss an early morning outing!
  • Hotels will supply hairdryers.
  • If you want to write postcards, your address book would help
  • We find that writing a journal deepens your experience and allows you to review your journey at a later date refreshing your memory.
  • Check with your airline about luggage weight and remember to leave some room for goodies you may want to take home.
  • Extra film and batteries for camera with protective case for x-ray machines.
  • Adaptor (230 Volts) Plug E, and a voltage converter for electrical appliances. We recommend a universal adapter and converter kit.
  • Prescription medicines in original container.
  • Calling cards or cell phone or smartphone.
  • Money (more than you think you will need, in small bills).
  • Only bring the debit and credit cards you would like to use and let your bank(s) know the time period you’ll be traveling to prevent your cards from being denied.
  • Do not pack: valuables, including items of sentimental value. Leave them at home.
  • Wholefood stores in the areas we are visiting are not common, so please bring with you whatever supplements, herbal teas and snack bars you rely on. Most hotel rooms will have coffee making equipment but not hot water kettles.
  • We recommend checking the weather forecast before you pack.

VACCINATIONS

There are NO vaccination requirements! However, some vaccines are recommended for France. The National Travel Health Network and Centre and WHO recommend the following vaccinations for France: COVID-19, rabies, tickborne encephalitis and tetanus.

Travel Vaccines and Advice for France

PRESCRIPTION MEDICINES

  • If you have serious health issues or special needs that we need to be aware of, please let us know before you register.
  • Be sure to pack enough of your prescription medications to last through the tour. Pack your medicine in the original bottle and bring some in your carry-on bag.
  • Bring an extra week’s supply, your doctor’s phone number, and a copy of the generic names for each.
  • Have your doctor write a France-equivalent prescription for life-dependent medications. Not all prescriptions are interchangeable. Your doctor will be able to advise you.
  • If you are allergic to any medicines, please keep a list of these with your passport.
  • In France you may need a prescription for medicine that is sold over the counter in other countries.
  • You should pack some aspirin, antacids, and similar items you use at home that you feel you might need on the tour.
  • If you suffer from motion sickness, bring along any medication you use to prevent this on the bus and plane.

TIPS TO REDUCE JET LAG

  • Get ample rest before your flight departure, and drink plenty of water and fluids.
  • Go to bed and get up at normal times for the new time zone. Your body will adjust quicker if you do not stay up all night or sleep during the day.

TIPS FOR THE FLIGHT

  • Wear comfortable clothing on the flight. Dress casually; wear loose-fitting clothes.
  • Bring a jacket and inflatable neck pillow for long overseas flight.
  • Drink plenty of fluids while traveling. Avoid coffee and alcohol.
  • Stand up and stretch several times during long flights. Stretch and contract your calf muscles with frequent foot exercises.

VOLTAGE

In France, the standard voltage is 230 V and the standard frequency is 50 Hz. Power plugs and sockets (outlets) are of type E. You will need a voltage converter, and plug adapters in order to use U.S. appliances. We recommend getting a universal adapter and converter kit.

More information here: https://www.power-plugs-sockets.com/gb/france

CELL PHONES

Because of the language difference, we would recommend bringing your usual phone with you, and arranging roaming coverage with your network provider before leaving home.

COMPUTERS, LAPTOPS, iPADS

  • You can bring your own laptop or iPad, or use the public computer in the lobbies of most hotels in France.
  • To use your own devices, it is best to buy a small adapter plug (220 volts, for France) to put on the end of your electrical cord, so it will fit into the sockets in France. This will save your battery life – either in the hotel or elsewhere – and keep you online. Purchase the adapter plug for about $5 at a travel store or on-line – it’s easier to buy them beforehand.
  • For some devices to work, you may need a converter with an adapter attached.
  • Complimentary wifi in all hotels and individual bedrooms as well as communal areas.

BUSES

  • The deluxe touring motor coach is air-conditioned, and will accommodate approximately 50 passengers.
  • Be on time, and be prepared to rotate seats on the bus.
  • Bottled water available on the bus at a cost of €1 Euro per bottle, but tap water is drinkable – so why not bring your own lightweight water bottle and be environment-friendly? Or you can buy large bottles of water at a much lower price, and fill up your drinking bottle each morning.
  • There is a restroom on the buses. However, they should be considered for infrequent use, as they can clog up with overuse.

DAY TOUR DEPARTURE & RETURN

Usually, we will depart the hotel after breakfast between 8:00-9:00AM. Your tour guide will announce the sightseeing schedule and a wake-up call for each day’s itinerary.

LOST ITEMS

  • Double check your belongings before leaving the plane, hotels and buses. We cannot assume responsibility for lost items.
  • Put your name and a contact number on your belongings. You can include our company information too.
  • Please check your hotel safe for any valuables before your leave the room.

WEATHER/CLOTHING IN FRANCE

June is one of the best months of the year to visit Southern France, when the weather is mostly dry, sunny and warm. The average temperature for this time of year is 77°F dropping to a low of 58°F at night. “Weather in France”: https://www.holiday-weather.com/country/france/

Evenings will still be warm enough for us to eat outside comfortably. Although it’s likely there won’t be rain, it’s best to bring a lightweight rain coat. Casual and comfortable are the key to your apparel day or night; shorts or lightweight dresses are good for daytime. As we will be going out to eat in the evenings, we do bring some nicer casual clothes.

Bugs: There are mosquitos in France when the weather gets warmer. If you have a favourite brand of bug repellent, you may want to bring it with you. Having said that the swallows at the chateau do a great job of gobbling them up!

TIME IN FRANCE

In June/July, France is 6 hours ahead of US Eastern Daylight Time, 9 hours ahead of the West Coast and 12 hours ahead of Hawaii. Current time in France

SECURITY CHECK (UPON DEPARTING FRANCE)

Passengers must arrive at the airport 3 hours before departure time.
Passengers will check in their luggage and receive a boarding pass and seat number. All passengers will have to pass through security with their carry-on luggage, and the walk to the gate from security can be lengthy, depending on the airport.

  • Have all travel documents readily available at check-in, placed in your carry-on or purse, NOT in your luggage.
  • Be prepared to submit yourself to a body check by metal detector or by physical means if necessary.
  • Be prepared to open all luggage for inspection at check-in. All packages, including gifts, may be opened at this time.
  • Do not lock your CARRY-ON bag in any way, because they may check the carry-on in front of the passenger.
  • Do not accept anything presented to you unless you have inspected the contents.

TOUR DATES, DELAYS, ROUTE CHANGES AND CANCELLATION

Organizing the tour has substantial financial commitments, contracts, and conditions with many of the tour suppliers in France (Hotels, Buses, Venues, Parks, Sites, Restaurants, Operators, Drivers, Guides, and other services). The schedule is established over one year or more before the tour, so it is possible that route changes, delays, postponements, or new tour dates may become necessary if there are circumstances beyond our control, such as unexpected weather conditions, political turmoil, pandemic and/or similar causes that may require changes to the itinerary. We and our providers reserve the right to cancel or postpone the tour prior to departure, in which case the refund policy is as follows:

  • If the tour is canceled 150 days before the first day of the tour, any payment you have made to us will be refunded minus a 10% cancellation fee within 30-60 days.
  • If the tour is canceled 120-149 days before the first day of the tour, any payment you have made to us will be refunded minus a 20% cancellation fee within 30-60 days.
  • If the tour is canceled 90-119 days before the first day of the tour, any payment you have made to us will be refunded minus a 30% cancellation fee within 30-60 days.
  • If the tour is canceled 60-89 days before the first day of the tour, any payment you have made to us will be refunded minus a 50% cancellation fee within 30-60 days.
  • If the tour is canceled 30-59 days before the first day of the tour, any payment you made to us will be refunded minus a 60% cancellation fee within 30-60 days.
  • If the tour is canceled 15-29 days before the first day of the tour, any payment you made to us will be refunded minus a 70% cancellation fee within 30-60 days.
  • If the tour is canceled less than 15 days before the first day of the tour, any payment you made to us will be refunded minus a 90% cancellation fee within 30-60 days.

In the unforeseeable event that the tour was to be canceled while the tour is taking place, due to a pandemic or other causes beyond our control, no reimbursement of unutilized days of the tour may be returned to the participants – as these fees would be non reimbursed to Shaloha Productions.

Note: Elan Cohen and the France Operator Tour Guides have been traveling the world for over 30 years and has rarely missed a tour they were scheduled for and committed to. In the unforeseeable situation due to circumstances beyond their control that will prevent them from participating in the tour, we will do everything in our power to reschedule the tour to a different date; however, if we are not able to do so and the tour is cancelled, the same cancellation policy fees above will be applied.

If the tour is postponed to another date, any payments you have made will be applied to the new tour dates. If you are not able to attend the new rescheduled tour dates, the same cancellation policy fees above will be applied.

You waive the right to any further claims for compensation or damages, for any loss, consequential damage, expenses, or loss of time or inconvenience which may result from such cancellation. These terms, conditions, and policies may not be challenged nor negotiated. Herein you make a full agreement.

We will always do everything in our power to postpone a tour rather than cancel. Also, we will always strive to refund you as much of your funds as possible, taking everything into consideration at the time of cancellation. It is highly advisable that you obtain comprehensive Travel Insurance to recuperate any losses you may incur.

IMPORTANT NOTE

The services described herein, and in the itinerary, are organized by us and/or our providers. All arrangements made on behalf of you are made on the condition that we and our providers shall not be held responsible for any injury, death, accident, delay, loss or damages which may be caused in all or in part, by the acts or omissions of others. The information contained in this page is correct to the best of our knowledge, but we accept no liability for any inaccuracies herein.

We reserve the right to alter any itinerary or service at any time without penalty. Any additional expense or cancellation costs shall be borne solely by you. We reserve the right to withdraw or refuse any service to any customer in our sole discretion. Your payment of your deposit is your acknowledgment of, and agreement to, the terms herein.

CONSUMER DISCLOSURE NOTICE

We and our agents act only in capacity as agents for our customers in all matters connected with lodging accommodations, tours and transportation by any means. You hold us free of responsibility or liability for any damages related to the tour, regardless of cause. We and our agents will not be responsible or liable for any damages, expenses or inconveniences caused by late departures, changes of schedule, strikes or work slowdowns, pandemic, natural catastrophe, hostile acts, or any other events. We will not be responsible or liable for any loss or damage to baggage or any of your personal property. We and our affiliates, officers, employees, servants and agents shall not be responsible for personal injury, illness, death, accident, delay, loss, damage, terrorist acts, natural catastrophe, irregularity or property damage as a result of force majeure, or for any other losses or damages incurred by any person or tour participant caused by any delay, cancellation or change of itinerary or arising out of any act, including, but not limited to, any act of negligence by any person acting for or on behalf of us.

RELEASE OF LIABILITY AND ASSUMPTION OF RISK

You understand and agree that during the course of the trip certain risks and dangers may occur, including but not limited to the hazards of traveling in France. You agree to assume all risks associated with the journey and agree that no liability will attach to us or our outfitters, employees or agents, or to any member of the tour group in respect of death, personal injury, illness or delay, or for any loss of or damage to your property during the course of the trip, regardless of cause. You accept all risk of any walking, hikes, cable rides, motorcar, bus and boat trips. We reserve the right to withdraw a service or any part of it, to make alterations in the itineraries as we deem necessary or desirable. We reserve the right to decline, to accept, or to retain any person as a member of any party at any time. “Catch-up fees” are the responsibility of you in the event of missed transportation at any leg of the trip. You understand that neither traveler’s insurance nor medical insurance is provided by us, and it is your responsibility to obtain such insurance if it is desired.

SPECIAL NOTE

We place great emphasis on harmony amongst the tour-goers and all other persons involved in the tour. We reserve the right to remove any disruptive attendee from the tour, without reimbursement of any fees. If an attendee chooses to leave the tour for any reason, there will be no reimbursement of any fees.