Information & Guidelines - Terms & Conditions

If you have any health issues or special needs we must know before you register.

BASIC ITINERARY SCHEDULE: March 8–24, 2018

DEPARTURE to Israel: Wednesday March 7, 2018
Departures traveling from USA and other far away destinations
Depart for Ben Gurion Airport Tel Aviv and arriving the next day.

*Note: For some flight itineraries and depending on your location in the world, you may need to depart for Israel on March 6 in order to arrive on March 8. Please check your air itinerary carefully, before booking your flight to Israel.

Day ONE – Arrival: Thursday March 8, 2018
Dan Panorama Tel Aviv Hotel Check-In time from 15:00 (3:00 pm) Overnight: Tel Aviv (D)
Day TWO: Friday March 9, 2018. Overnight: Tel Aviv (BD)
DAY THREE: Saturday March 10, 2018. Overnight: The Dead Sea (BLD)
DAY FOUR: Sunday March 11, 2018. Overnight: The Dead Sea (BLD)
DAY FIVE: Monday March 12, 2018. Overnight: The Dead Sea (BLD)
DAY SIX: Tuesday March 13, 2018. Overnight: The Dead Sea (BLD)
DAY SEVEN: Wednesday March 14, 2018. Overnight: Jerusalem (BLD)
DAY EIGHT: Thursday March 15, 2018. Overnight: Jerusalem (BLD)
DAY NINE: Friday March 16, 2018. Overnight: Jerusalem (BLD)
DAY TEN: Saturday March 17, 2018. Overnight: Jerusalem (BLD)
DAY ELEVEN: Sunday March 18, 2018. Overnight: Jerusalem (BLD)
Day TWELVE: Monday March 19, 2018. Overnight: Sea of Galilee (BLD)
Day THIRTEEN: Tuesday March 20, 2018. Overnight: Sea of Galilee (BLD)
Day FOURTEEN: Wednesday March 21, 2018. Overnight: Sea of Galilee (BLD)
Day FIFTEEN: Thursday March 22, 2018. Overnight: Haifa (BLD)
Day SIXTEEN: Friday March 23, 2018. Overnight: Tel Aviv (BLD)
Day SEVENTEEN: Saturday March 24, 2018. DEPARTURE from Israel

View Detailed Itinerary of Tour

TOUR PRICE INCLUDES:

  • Deluxe bus tour
  • Entry to parks & sites
  • All lectures, activities and meditations
  • Accommodation: hotels for 16 nights (From March 8-24, 2018)
  • Breakfast, Lunch & Dinner for 16 days
  • Festive Welcome Dinner in Tel Aviv (March 9)
  • Festive Lunch at Druze Village (March 23)
  • Festive Farewell Dinner in Tel Aviv (March 23)
  • Gratuities to tour guides & bus drivers

TOUR PRICE DOES NOT INCLUDE:

  • Airfare to and from Israel
  • Travel Insurance (Cancellation and Medical Insurance)
  • Transportation on arrival/departure – to and from airport/hotel
  • Visa and/or passport charges
  • Charges for personal services (ie laundry, drinks, telephone calls, personal clothing)
  • Extra meals not included in itinerary
  • Gratuities to waiters, porters, hotel and restaurant staff – at your discretion
  • Any item that is not specified as being included

TOUR COSTS

Our itinerary provides information as to the costs of the tour and the accommodations and services that are included. Unless otherwise explained in the tour itinerary, the fee includes: lodging and three meals per day (other food or beverages may be purchased by you at your own cost). The tour price also includes all transportation during the tour, sightseeing as specified in the itinerary, entrance fees for parks and other areas that are designated in the itinerary, and services of a tour guide. We reserve the right to substitute lodging accommodations if necessary, and will endeavor to provide accommodations of similar quality. Tour costs are based on group rates and no refunds will be given for unutilized services.

Head-set audio receiver device – security deposit:

You will be receiving a head-set audio receiver device to hear the guide and speaker better when outdoors on the tour. You don’t have to use it, but you must have one. Also many times during the main gatherings outdoors on sites you will not be able to hear well if you don’t have the device. Depending on the conditions that may be the only way to hear, as we will not be using a speaker system with microphone each time. The audio transmission goes directly to your receiver device and not in the air out loud. As you will be keeping the device with you the entire time you are on the tour days, a fully refundable security deposit for the device is required when checking into the bus on the first day of the tour.

Please have the money ready in cash: Must be as a $100 USD or 100€ Euro bill only. The money will be given back to you at the end of the tour.

HOTELS & RELATED INFO

Dan Panorama Tel Aviv – March 8-9 & 23, 2018
David Dead Sea Resort & Spa – March 10-13, 2018
Dan Jerusalem Hotel – March 14-18, 2018
Leonardo Plaza Tiberius – March 19-21, 2018
Dan Panorama Haifa – March 22, 2018

ROOM SHARE

Note: If you are not traveling with a companion and you wish to be in double occupancy, we pair women with women, men with men.

PRE & POST NIGHTS

If you need extra nights before and/or after the tour dates (March 8-24) in Dan Panorama Tel Aviv, cost with our group rate is $300.00 (B&B) per room per night, in single or double occupancy. To book, email: info@shalohaproductions.com

TIPS & GRATUITIES

Gratuities to hotel staff, baggage handlers and porters are not included in the registration fee and should be paid to each service at your discretion.

WIFI

WIFI is free in hotels lobby and on bus tour

TRAVEL INSURANCE

We strongly recommend purchasing Travel Insurance (Cancellation and Medical Insurance) to protect against cancellation fees and additional travel expenses that may incur before, after or during the trip.

Please contact your medical provider, airline or travel agent to obtain a policy for this trip. This is important.

Important: Please make sure you have your medical insurance policy provider contact information with you, before leaving for Israel.

Recommended Travel Insurance companies:

For Americans and citizens of other countries

We suggest you call and speak with an agent about all options available

Travel Insurance Israel
Tel: 1-888-747-3773
www.travelinsuranceisrael.com/index.cfm

HTH Worldwide
Tel: 1-888-243-2358
www.hthtravelinsurance.com/index.cfm

USI AFFINITY Travel Insurance Services
Tel: 1-800-937-1387
www.travelinsure.com/what/selecthigh.asp?32963
www.travelinsure.com/what/wmedhigh.asp?32963

For Canadians

TIC (Travel Insurance Coordinators)
Tel: 1-800-379-9628
www.travelinsurance.ca

PASSPORT & VISA

Please check with your local Embassy or Consulate to see what is required for you to obtain a ‘Tourist Visa’ for Israel as soon as you register. Below is information provided by the State of Israel Ministry of Foreign Affairs regarding Tourist Visa requirements for all countries worldwide:

Valid Passport

Be sure that your passport will not expire during your stay in Israel!

All visitors to Israel must hold a passport that is valid for at least six months from the date they are departing the country.

People with no nationality must hold a valid laissez passer, as well as a visa back to the country that issued it.

Visitors are entitled to remain in Israel up to three months from the date of their arrival, in accordance with the conditions of the visa issued to them.

Tourist Visa

Many countries have a Visa Waiver Program with Israel which allows their citizens to visit Israel without a visa arranged in advance. Before embarking on a trip, visitors desiring to stop in Israel on their way to other destinations must check if they need a prearranged tourist visa. The list of countries below specifies from which countries tourists are required to present a prearranged visa. All Visa Waiver Program travelers must present a machine-readable passport at the port of entry in order to enter Israel without a prearranged visa; otherwise a visa is required. This applies to tourists arriving with a passage card from countries with a Waiver Program.

More detailed information can be found on the Ministry of Foreign Affairs website:
http://mfa.gov.il/MFA/ConsularServices/Documents/VisaRequirements-Tourists.pdf

Passport Safety

  • Keep your passport in your purse or a secure pocket where it cannot be seen; never pack your passport in your suitcase.
  • Leave a copy of the inside information page at home, another copy in your suitcase and your original passport with you or in a secure place.

AIRFARE

Most international airlines operate flights to Israel.

Your flight arrival to Israel and departure should be to/from BEN GURION AIRPORT, Tel Aviv, Israel (code: TLV)

EL AL operates many direct flights from the United States, Europe, the Far East, and Africa.

Other Israeli airlines such as Arkia and Israir operate flights from central locations in Europe. There are no direct flights to Israel from distant locations such as Australia or South Africa, or from countries that have no diplomatic relations with Israel. It is therefore a good idea to reserve a connecting flight from these places, or to arrive in Europe and then purchase a ticket to Israel.

Read more here:
Air Travel to Israel

Air Travel from the U.S. to Israel

Air Travel from Canada to Israel

You can also book your flights with Internet-based travel agencies companies such as:
www.orbitz.com www.expedia.com www.cheapoair.com www.travelocity.com www.cheaptickets.com
www.cheapflights.com www.onetravel.com www.travelzoo.com www.Kayak.com (within Kayak get pricing from: Priceline, WebJet, CheapOair, Expedia, Orbitz, Travelocity, Airfare, JustFly, FlightHub)

TRANSFER TO HOTEL

Transfer on arrival from Ben Gurion Airport to the Hotel

Upon arrival in Israel, please take a taxi to the hotel Dan Panorama Tel Aviv:
Charles Clore Park, Tel Aviv 68012
Tel: +972-3-5190190

Driving time from the Airport to the hotel in Tel Aviv is about 20-30 mins (depending on traffic).

Taxi Services (from the airport to the hotel)

The taxi companies based at Ben Gurion Airport are under the supervision of the Israel Airports Authority. The taxi stands and dispatcher’s booth are located at Terminal 3 on the ground level (G) of the multi-level road.

Licensed Taxis approximate cost to Dan Panorama Tel Aviv:
Morning/Night 200NIS ($56/50€)
CASH ONLY: SHEKELS*

Foreign Currency Exchange: Bank Hapoalim and Changeplace provide foreign currency services at the airport. The counters are located in the Landside Building, 3rd floor, at the entrance to Buy & Bye Shopping Mall; and in the Airside Building, at the rotunda.

Taxi drivers are required by law to use the meter on all trips. Unless you know the accepted rates, do not be tempted to set a price beforehand. For long trips, the driver must charge passengers according to the Ministry of Transport price list posted in all taxis.

A 25% surcharge for night trips is in effect from 9:01pm until 5:59am (from 4pm on Fridays and holiday eves). Trips out of Ben Gurion Airport are charged an additional 5.00 NIS, and passengers pay approximately 4.00 NIS for each suitcase. Passengers who request use of Road 6 (a toll road) will pay an extra 16.00 NIS.

Passengers are advised to request a receipt at the end of the journey.

Special Transportation from and to Ben Gurion Airport

Ben-Gurion Airport VIP Services

MONEY

Your home currency may be exchanged at the airport, your hotel, one of the local money changers, or at one of the many ATMs throughout Israel that will give you Shekels for your transaction. Exchange rates vary depending on what you use in the exchange: cash, check, travelers check or credit card. Be sure to check with your hotel for the exchange rates as it can fluctuate daily. At all larger stores and restaurants you may use either your credit card or debit card.

  • U.S. dollar currency is widely accepted everywhere in Israel. Generally U.S. currency is accepted for small purchases. The exchange rate is approximately U.S. $1 to about 3.50 shekels. You can use U.S. dollar currency for small purchases, and credit cards for larger ones. Bring mostly $1, $5, $10, and $20 bills. Do not bring $50 bills or larger. Bring a lot of smaller bills, not coins. (By packing money in bundles of 15 $1’s with 2 $5’s, each bundle totalling $25, you could easily take the necessary amount with you on each day and never have to exchange money!)
  • Major credit cards such as Visa or MasterCard are excellent to have in case of an emergency and for buying more expensive items. They provide a good exchange rate and receipt. Always ask for the carbon, if used, along with your customer copy. Before you depart overseas, please notify your bank or credit card provider of your schedule, and that you will be making purchases out of the country.
  • We do not recommend the use of traveler’s checks, as you may experience difficulty using and/or cashing them. In addition, banks usually charge a handling fee when cashing traveler’s checks. Major credit cards are recommended for purchases.

Read more: Israeli Currency

VAT TAX

Israel has a standard VAT (Value Added Tax) tax on all purchases. You may receive a refund on Israel’s VAT tax if your purchase is made at a shop authorized by the Israel Tax Authority and the Ministry of Tourism to participate in the refunding arrangement (a sticker noting the shop’s participation should be placed on the door or window of the shop), and you receive a special VAT invoice (“Refund Invoice”). The price of the purchase, including VAT, (per tax invoice) must exceed $100 US. The goods purchased must be intended for your personal use only and are in non-commercial quantities. The goods purchased do not include: food, drink, or tobacco products (VAT will not be refunded for those goods). When departing from Ben Gurion Airport, you must go to the VAT refund counter and present both your tax form and the item(s) purchased along with your passport and airline ticket. Refund requests are only accepted in Israel, prior to your departure as refunds will not be sent to you abroad.

Allow time for this process when departing at the airport. It might take a while.

Read more: VAT Refund in Israel

TIPS (Gratuities) & BARGAINING

In Israel it is customary to tip primarily in restaurants. When the bill does not include service, a 12% tip should be added to the payment. No tipping is required for the group meals that are inclusive of the tour (BLD). In hotels, tip the bellhop or any other service provider. Taxi drivers are generally NOT tipped.

Bargaining is acceptable in Israel, but not everywhere. In the open-air markets, do not hesitate to bargain as it is part of the experience and doing so can lower the price. Storekeepers are legally required to display prices and for the most part are not open to bargaining. This is also true of restaurants and public transportation. Passengers are advised to ask cab drivers to turn on the meter, thus avoiding unnecessary haggling.

LUGGAGE

  • Please arrive with one (1) suitcase per person only and one carry-on!
  • On tour buses in Israel, luggage storage space is limited. Only one suitcase per person will be stored in the luggage compartment of the bus.
  • Inside the bus, storage space is limited to the under-seat space in front of you and the shallow space above your head.
  • Porters are tipped based on one suitcase per person. You are responsible for additional pieces at all times.
  • Always pack fewer clothes than you think you need.
  • Include a closable canvas bag inside your suitcase, in case you need extra luggage for items you have purchased.

PACKING, CLOTHING & THINGS TO TAKE

  • For touring wear loose, comfortable cottons or other lightweight clothing that can be layered.
  • Dress in Israel is casual, but be prepared at tour sites to cover your shoulders and arms. Some sites will require those wearing shorts to cover their legs. Please, no tank-tops. It is appropriate to have at least the upper arms covered (T-shirt length), and pants and skirts to at least the knee. Bare midriffs are not appropriate for this tour. At some sites entrance is denied to people wearing shorts or sleeveless tops.
  • Note to women when touring Jerusalem: since Muslim women are covered from head to foot, some Muslim men may think that Western women’s clothing is “loose and immoral”. The same applies for Jewish Orthodox men. For this reason we ask that you dress modestly at all times: no shorts or sleeveless shirts. Also, a head-covering is required for visiting holy places. You will be provided with a gift of a head scarf.
  • No matter what the season in Jerusalem or Tiberias, the evenings can be cool due to the elevation, so a coat or light jacket is always advisable.
  • Comfortable walking shoes are a must! Include a more formal pair of shoes for dinners at the hotel. High heels are NOT recommended for women. Bring sandals and water shoes for the Dead Sea, beach or pools.
  • Be sure to include: swimsuit, water shoes, small flashlight, travel packages of tissues, sleeping mask, earplugs, sunglasses, sunscreen, lip balm, moistened towelettes, washcloth, pocket size tissues (for restrooms), hand & body lotion (dry climate), notebook, pen, highlighter, compact folding umbrella in case of rain.
  • A sun hat will be provided to you as a gift.
  • Extra film and batteries for camera with protective case for x-ray machines.
  • Adaptor (220 volts) and converter for electrical appliances.
  • Prescription medicines in original container.
  • Calling cards or cell phone or smartphone.
  • Money (more than you think you will need, in small bills).
  • Do not pack: valuables, including items of sentimental value. Leave them at home.
  • Though Israel is a small country, it has a widely diverse climate from one section to another. We recommend checking the weather forecast before you arrive in Israel.

VACCINATIONS

None are required for Israel.

PRESCRIPTION MEDICINES

  • Be sure to pack enough of your prescription medications to last through the tour. Pack your medicine in the original bottle and bring some in your carry-on bag.
  • Bring an extra week’s supply, your doctor’s phone number, and a copy of the generic names for each.
  • Have your doctor write an Israel-equivalent prescription for life-dependent medications. Not all prescriptions are interchangeable. Your doctor will be able to advise you.
  • If you are allergic to any medicines, please keep a list of these with your passport.
  • In Israel you may need a prescription for medicine that is sold over the counter in other countries.
  • You should pack some aspirin, antacids, and similar items you use at home that you feel you might need on the tour.
  • If you suffer from motion sickness, bring along any medication you use to prevent this on the bus and plane.

TIPS TO REDUCE JET LAG

  • Get ample rest before your flight departure, and drink plenty of water and fluids.
  • Go to bed and get up at normal times for the new time zone. Your body will adjust quicker if you do not stay up all night or sleep during the day.

TIPS FOR THE FLIGHT

  • Wear comfortable clothing on the flight. Dress casually; wear loose-fitting clothes.
  • Bring a jacket and inflatable neck pillow for long overseas flight.
  • Drink plenty of fluids while traveling. Avoid coffee and alcohol.
  • Stand up and stretch several times during long flights. Stretch and contract your calf muscles with frequent foot exercises.

VOLTAGE

The electrical current in Israel is 220 volts. If your home country is 110 volts you will need to bring with you an electrical converter to convert the voltage and an adapter that your appliance can plug into. Be sure your adapter is for the Middle East and not Europe. Though they look similar, they are different.

Read more: Electrical Appliances

PREPAID PHONE/SIM CARDSCELL PHONES & SMARTPHONES

  • Prepaid phone cards can be purchased at the hotel gift shops and airport.
  • If you have a cell phone or smartphone, check with your local provider for international service.
  • A few weeks before departure, you can order a cell phone or smartphone to rent for use in Israel from www.israelphones.com

IsraelPhones is the only company with a store at Ben Gurion International Airport.

Other companies: www.talknsave.net    www.call-israel.com    www.cellomobile.com

COMPUTERS, LAPTOPS, iPADS

  • You can bring your own laptop or iPad, or use the public computer in the lobbies of most hotels in Israel.
  • To use your own devices, it is best to buy a small adapter plug (220 volts, for the Middle East) to put on the end of your electrical cord, so it will fit into the sockets in Israel. This will save your battery life – either in the hotel or elsewhere – and keep you online. Purchase the adapter plug for about $5 at a travel store or on-line – it’s easier to buy them beforehand.
  • For some devices to work, you may need a converter with an adapter attached.
  • There is usually a fee of about $10 per day for WIFI access in hotel rooms. Some hotels allow you to use your laptop in their lobby or designated areas for wireless connection – either complimentary or for a small fee.
  • Ben Gurion Airport has free WIFI.

BUSES & RESTROOMS

  • The deluxe touring motor coaches are air-conditioned, and will accommodate approximately 50 passengers each.
  • Be on time and be prepared to rotate seats on the bus.
  • Bottled water is available on the bus at a cost of $1.00 per bottle.
  • In Israel tour buses do not have restrooms. However, restrooms are available in most sites that we will be visiting, and travel distances between sites are relatively short.

DAY TOUR DEPARTURE & RETURN

Usually, we will depart the hotel between 7:00-8:00AM and return in the evening or late evening. Your tour guide will announce the sightseeing schedule and a wake-up call for each day’s itinerary.

LOST ITEMS

  • Double check your belongings before leaving the plane, hotels and buses. We cannot assume responsibility for lost items.
  • Put your name and a contact number on your belongings. You can include our company information too.

WEATHER IN ISRAEL

Though Israel is a small country, it has a widely diverse climate from one region to another. We recommend checking the weather forecast before you arrive in Israel.

TIME IN ISRAEL

Israel is 7 hours ahead of US Eastern Standard time, 10 hours from the West Coast and 12 hours from Hawaii. Current time in Israel

SECURITY CHECK (UPON DEPARTING ISRAEL)

Passengers must arrive at the airport 3 hours before departure time.
Passengers arriving at the airport must first undergo a security check before approaching the counter of the airline they are flying. Passengers and their luggage are inspected by airport personnel with modern security equipment. They will then check in their luggage and receive a boarding pass and seat number.

  • Have all travel documents readily available at check-in, placed in your carry-on or purse, NOT in your luggage.
  • Be prepared to submit yourself to a body check by metal detector or by physical means if necessary.
  • Be prepared to open all luggage for inspection at check-in. All packages, including gifts, may be opened at this time.
  • Do not lock your CARRY-ON bag in any way, because in Israel the check of the carry-on is not done in front of the passenger. So if the carry-on bag is locked and security personnel request to check it, they will have to take you aside to open it.
  • Do not accept anything presented to you unless you have inspected the contents.
  • Please do not say or do anything during security checks that may cause delay in departure.

TOUR DATES, DELAYS AND ROUTE CHANGES

The schedule is established as much as 2 years before the tour, so it is possible that route changes, delays or postponements may become necessary as the tour date approaches. Events beyond our control, such as unexpected weather conditions, political turmoil, and similar causes may require changes to the itinerary. We and our providers reserve the right to cancel the tour prior to departure, in which case any payment you have made to us will be refunded what you have paid minus 10% . You waive the right to any further claims for compensation or damages, for any loss, consequential damage, expenses, or loss of time or inconvenience which may result from such cancellation.

IMPORTANT NOTE

The services described herein, and in the itinerary, are organized by us and/or our providers. All arrangements made on behalf of you are made on the condition that we and our providers shall not be held responsible for any injury, death, accident, delay, loss or damages which may be caused in all or in part, by the acts or omissions of others. The information contained in this page is correct to the best of our knowledge, but we accept no liability for any inaccuracies herein.

We reserve the right to alter any itinerary or service at any time without penalty. Any additional expense or cancellation costs shall be borne solely by you. We reserve the right to withdraw or refuse any service to any customer in our sole discretion. Your payment of your deposit is your acknowledgment of, and agreement to, the terms herein.

CONSUMER DISCLOSURE NOTICE

We and our agents act only in capacity as agents for our customers in all matters connected with lodging accommodations, tours and transportation by any means. You hold us free of responsibility or liability for any damages related to the tour, regardless of cause. We and our agents will not be responsible or liable for any damages, expenses or inconveniences caused by late departures, changes of schedule, strikes or work slowdowns, hostile acts, or any other events. We will not be responsible or liable for any loss or damage to baggage or any of your personal property. We and our affiliates, officers, employees, servants and agents shall not be responsible for personal injury, death, accident, delay, loss, damage, terrorist acts, natural catastrophe, irregularity or property damage as a result of force majeure or for any other losses or damages incurred by any person or tour participant caused by any delay or change of itinerary or arising out of any act, including, but not limited to, any act of negligence by any person acting for or on behalf of us.

RELEASE OF LIABILITY AND ASSUMPTION OF RISK

You understand and agree that during the course of the trip certain risks and dangers may occur, including but not limited to the hazards of traveling in Israel. You agree to assume all risks associated with the journey and agree that no liability will attach to us or our outfitters, employees or agents, or to any member of the tour group in respect of death, personal injury, illness or delay, or for any loss of or damage to your property during the course of the trip, regardless of cause. You accept all risk of any walking, hikes, cable rides, motorcar, bus and boat trips. We reserve the right to withdraw a service or any part of it, to make alterations in the itineraries as we deem necessary or desirable. We reserve the right to decline, to accept, or to retain any person as a member of any party at any time. “Catch-up fees” are the responsibility of you in the event of missed transportation at any leg of the trip. You understand that neither traveler’s insurance nor medical insurance is provided by us, and it is your responsibility to obtain such insurance if it is desired.

SPECIAL NOTE

We place great emphasis on harmony amongst the tour-goers and all other persons involved in the tour. We reserve the right to remove any disruptive attendee from the tour, without reimbursement of any fees.

USEFUL PHRASES

Though many Israelis speak English quite fluently, knowing just a few words and phrases of Hebrew can help you enjoy your experience in Israel even more.

Shalom Hello, goodbye, peace
Toda Thank you
Toda Raba Thank you very much
Bevakasha Please, you’re welcome
Kama? How much?
Boker tov Good morning
Erev tov Good evening
TsoHoRaYiM ToVeeM Good afternoon
Lila Tov Good night
Niflah Wonderful
Yofi Beautiful
Mazal Tov Congratulations